Terms and Conditions

TERMS & CONDITIONS

By accessing and using this website, you agree to comply with the following Terms and Conditions for www.rush.bg.

1. Subject of the Terms & Conditions

These Terms and Conditions regulate the relationship between Rush.bg and the Users regarding the provision of services and e-commerce activities through the Website. The Rush.bg catalog is accessible to all visitors. Registration on the site allows Rush.bg to process orders accurately and ensure the validity of shipping information.

2. Goods Subject to Sale

The goods subject to sale are those listed on the Website at the time the User submits a purchase request. Each product is described by type, characteristics, and quality.

  • Refund Policy: Refunds for purchased products are processed only after we receive the returned item and verify its integrity and resalable condition. Refunds are issued via bank transfer within 14 business days from the date the return is received.

3. Rights and Obligations of the User

  • The User has the right to browse, order, and receive goods under the terms specified on the Website.

  • The User has the right to be informed about the status of their order.

  • The User is solely responsible for maintaining the confidentiality of their username and password. Rush.bg is not liable for actions performed by third parties using the User's account credentials.

  • The User is obliged to pay the order price according to the methods provided on the Website.

4. Rights and Obligations of Rush.bg

  • Rush.bg is committed to delivering the ordered goods following confirmation via phone or email.

  • Rush.bg guarantees the confidentiality of Users' personal data in accordance with applicable laws. Data will not be shared with third parties except for delivery purposes or when required by legal authorities.

  • Rush.bg reserves the right to send newsletters containing promotions and updates, provided the User has given explicit consent.

5. Regulatory & Legal Information

The order form is designed in compliance with the Consumer Protection Act (CPA).

  • Regulatory Body: Commission for Consumer Protection (CCP) – Sofia, 4A Slaveykov Sq., floors 3, 4, and 6.

  • Online Dispute Resolution (ODR): You may access the European Online Dispute Resolution platform [here].

Effective as of: September 2, 2021